Participant Remittance Policies
Table of Contents
Our goal is to make receiving your monthly share of loan payments simple, predictable, and transparent.
⏰ Payment Schedule
- Monthly processing window: Payments are processed once per month.
- Arrival timeframe: You will receive funds no earlier than the 20th and no later than the 25th of each month.
- Cut‑off date: Each remittance reflects borrower payments received on or before the 15th of that same month.
- Exceptions: Occasional exceptions are made for extraordinary borrower payments (i.e., large payoffs) that are received more than 2 weeks prior to the next remittance.
Example — Payments received from a borrower on July 10 will be included in the July 20‑25 participant remittance.
🏦 How We Pay You
| Method | Default? | Details |
|---|---|---|
| ACH (Electronic Deposit) | ✅ Yes | Fastest & cheapest. Funds post automatically to your bank account. |
| Wire Transfer | ❌ On request | A $15 service fee is deducted from your remittance each month a wire is sent. |
| Check | ❌ On request | Mailed to the address on file. Delivery times vary with postal service. |
Changing Your Payment Method
Email your request to loanservicing@americansavingslife.com at least two business days before the 20th to take effect for that month.
❓ Questions or Assistance
Loan Servicing Department
📧 loanservicing@americansavingslife.com
📞 (480) 835‑5000
We’re here Monday–Friday, 8 a.m.–5 p.m. (Arizona time) and happy to help ensure your payments arrive smoothly.
Reminder
Nothing in this document overrides your Participation Agreement or the loan documents. Please consult your tax advisor regarding the treatment of interest and fees you receive.